Demurrage and Detention

Get better visibility and prevent excessive fees

Prevent avoidable detention freight costs with automated alerts and tracking – and capture accessorial charges before they hit.

0+
Jobs each month per company
0-20%
Of jobs incur demurrage charges
0k+ USD
Recovered from demurrage per company

How many times have you left your container on the port, and how much has that cost you?

FreightTracker Software

In an industry that already operates on wafer-thin margins, unmanaged detention freight can hurt your bottom line.

Waiting at the port, customer sites, or for fumigation also eats into your fleet’s efficiency. Now you can easily set flexible time allowances and let the system handle this for you.

How much income aren’t you generating because your data isn’t synced? How much time is your driver waiting to unpack a container? And how do you add those charges?

Our TMS is an easy-to-use, automated solution that will keep your costs in check.

FreightTracker Software

Say goodbye to costly mistakes
and the tyranny of spreadsheets

No more spreadsheets or manual errors. Easily set detention freight controls for customers, shipping lines and consignees.

FreightTracker icon - Capture and charge demurrage

Capture and charge demurrage

You can’t control a customer’s unloading time, but you can set up time allowances and have the system enforce them for you. With geofence status updates, customer alerts, and auto-applied charges, you can ensure you’re always compensated for exceeding time limits and poor fleet utilization.

FreightTracker icon - Custom alerts

Custom alerts

Keep on top of demurrage. Send automatic notifications to customers when they’re approaching their time allowance limit and when the costs will be applied.

FreightTracker icon - Reporting and analytics

Reporting and analytics

Set up customized reporting across a range of metrics to better inform your decision-making.

Eliminate mistakes that are costing you thousands every month.

Gain complete visibility and control by picking up on detention freight charges, and make your transport operations more profitable. Don’t miss or forget your containers on the port again.

FreightTracker containers

Manage your detention freight costs

Hear from others who trusted us, picked up on missed costs, and grew their profit margins

Demurrage and Detention FAQs

Our promise is that you never lose a container. If a container movement is not completed today, it automatically rolls to tomorrow and is highlighted, making it your priority. We record exactly when storage starts and highlight your jobs to show you when things are getting tight.

No, FreightTracker is an all-in-one transport management system that provides more control and visibility across your container transport, warehousing and over the road operations. As part of this, one feature is that demurrage charges are automatically identified and captured, notifying your team when this occurs.

By setting time allowances at customer, port and mt parks, the system can automatically add charges for the customer based on time over that allowance that was spent in those locations. All automated and made simple to give you the visibility you need.